Data Protection

x8bd Privacy Policy

Your personal information is completely safe with us. This policy explains in detail how x8bd collects, uses, and protects your data.

Last Updated: January 2026

Introduction and Scope

x8bd is a trusted online gaming and betting platform operating for players in Bangladesh. We place the highest importance on the privacy and security of personal information belonging to every user who uses our services. This Privacy Policy ("Policy") explains how x8bd collects your personal information, why it is collected, how it is used, and what steps we take to protect your data.

By registering an account on this platform or by using any of our services, you will be considered to have given your consent to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

This policy applies to x8bd's website, mobile version, and any related digital services. The policy may be revised from time to time — if changes are made, we will update the date at the top of the page.

Information We Collect

x8bd collects the following types of information in order to operate its services smoothly and to provide a safe and personalized experience.

1. Personal Identification Information

During account registration, you provide the following information:

  • Full name (in Bengali or English)
  • Date of birth — for age verification (for users aged 21 and above only)
  • Email address
  • Residential address
  • National ID (NID) or passport number — when identity verification is required

2. Financial Information

To process deposits and withdrawals, we collect the following information:

  • bKash, Nagad, Rocket, Upay account numbers (for transactions)
  • Bank account details (for bank transfers)
  • Transaction history and amounts

3. Technical and Usage Information

When you use our platform, the following information may be collected automatically:

  • IP address and device identity
  • Browser type and operating system version
  • Login time, session duration, and browsing activity
  • Information obtained from cookies and similar tracking technologies
  • Referral source (the channel through which you arrived at our site)

Purpose of Data Use

x8bd uses the information it collects only for the legitimate and necessary purposes listed below. We never sell your information to third parties without your consent.

  • Registering accounts and verifying user identity
  • Processing deposit and withdrawal transactions securely
  • Preventing fraud, money laundering, and other illegal activities
  • Ensuring player protection under the responsible gaming program
  • Age verification — providing services only to users aged 21 and above
  • Managing customer service and support requests
  • Improving platform performance and resolving technical issues
  • Creating a personalized experience based on your preferences
  • Providing bonuses, promotions, and VIP benefits
  • Maintaining compliance with applicable laws and regulations
We never share your personal information with third parties for marketing purposes without your consent.

Data Sharing and Disclosure

x8bd may share your information with specific third parties in limited circumstances and only where necessary. This sharing is always consistent with this Privacy Policy and is governed by strict security agreements.

Payment Processors

Payment services such as bKash, Nagad, Rocket, Upay, and bank transfers process the financial information needed to complete your deposits and withdrawals. These processors follow their own privacy policies.

Technology Service Providers

To operate the platform, we use the services of trusted technology partners — such as server hosting, cybersecurity, and data analytics. These partners are given access only to the amount of information strictly necessary to carry out their specific tasks.

Legal Obligations

In the case of a court order, government directive, or legal requirement, x8bd may be obliged to disclose necessary information to the relevant authorities.

Fraud and Scam Prevention

To ensure platform security and to prevent money laundering or fraudulent activities, we may share specific information with security service partners.

Cookies and Tracking Technologies

The x8bd website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser or on your device.

Essential Cookies

These cookies are essential for the basic functionality of the platform — such as maintaining login sessions, storing security tokens, and remembering your preferences (language, theme). Disabling these cookies will prevent the site from working correctly.

Functional Cookies

These cookies remember information from your previous visits to create a more enhanced and personalized experience — such as your preferred game category or the last page you visited.

Analytical Cookies

We use analytical cookies to monitor and improve site performance. This information is collected in aggregated form and is not used to directly identify any individual.

You can control or delete cookies from your browser settings. However, doing so may limit some features of our platform.

Data Security Measures

x8bd applies industry-standard security measures to keep your personal and financial information secure. Our security infrastructure is continuously monitored and updated.

  • SSL/TLS encryption — all data transmissions are encrypted
  • Industry-standard encryption protocols for protecting payment information
  • Firewall and intrusion detection systems to prevent unauthorized access
  • Regular security audits and vulnerability testing
  • Two-Factor Authentication option
  • Limited staff access — only authorized personnel can view sensitive information
  • Data backup and disaster recovery planning

Although we take every precaution, no method on the internet is one hundred percent secure. We therefore also ask you to: use a strong password, do not share your password with anyone, and immediately notify our support team if you notice any unusual activity on your account.

Data Retention Period

x8bd retains your personal information only for as long as is necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

Active Accounts

While your account is active, we retain account information, transaction records, and gaming history. This information is used to determine your service experience and VIP benefits.

After Account Closure

Even after an account is closed or deactivated, records of financial transactions and identity verification information may be retained for a specific period due to legal and regulatory requirements.

Deletion Requests

If you request deletion of your data beyond what is legally required, please contact our support team. We will process your request as quickly as reasonably possible.

Your Rights

As a user of the x8bd platform, you have the following rights over your own information. To exercise these rights, please contact our support team.

Right to Access

You have the right to know what information we hold about you and how it is used. You can request a copy of your account information at any time.

Right to Rectification

If there is any inaccuracy in the information we hold about you, you have the right to request that it be corrected. This can be done through account settings or by contacting support.

Right to Erasure

In certain circumstances — such as when you no longer wish to use our services — you may request deletion of your personal information. However, where legal obligations exist, we will be required to retain some information.

Right to Object to Processing

For marketing communications, you may opt out at any time. Please contact our support team to do so.

To submit any request to exercise your rights, contact our support team at: [email protected] or via 24/7 live chat.

Protection of Minors

x8bd strictly operates services for users aged 21 and above only. We do not knowingly collect personal information from any minor.

We follow an age verification process at the time of account registration. If we receive credible information that a minor is using our platform, we will immediately close that account and delete all related information.

If you believe a minor has created an account on our platform, please notify our support team immediately.

Policy Changes and Updates

x8bd may update this Privacy Policy from time to time — due to changes in services, improvements in technology, or legal requirements. After each change, the "Last Updated" date at the top of this page will be revised.

For significant changes, we will send a notification to your registered email or display a notice on the platform. Continued use of the platform after changes are made will be taken as your acceptance of the new policy.

We therefore recommend that you review this page regularly.

Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our team is always here for you.

We generally try to respond to your request within business days. For urgent matters, contacting us via live chat will get you immediate assistance.

To learn more about our responsible gaming policy, please read our Responsible Gaming page.